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FINACLE UPGRADE

FINACLE UPGRADE

Phase 2 - This phase saw a digital channels modernization program involving an upgrade of the existing Finacle Online Banking application for both retail and corporate banking. Since then, the Bank's digital age branches have seen vastly improved staff performances, higher customer satisfaction among both business and corporate customers, and a good improvement in sales to service ratio. Phase 1 - With the dual objective of simplifying banking and enhancing customer experience, BankDhofar modernized its branches in consultation with Infosys' customer-centric digital transformation studio. The program was completed ahead of schedule and covered digital transformation of the Bank's core banking platform, digital channels and branches, in line with the Bank's vision of becoming a digital-first entity, and 'The best bank in the Gulf for customer experience'. Infosys Finacle offers such an opportunity and we are looking forward to a productive partnership.Infosys Finacle, part of EdgeVerve Systems, a wholly-owned subsidiary of Infosys (NSE, BSE, NYSE: INFY) and BankDhofar, one of the leading banks in Oman, today announced the bank's successful completion of a comprehensive, three phase modernization program leveraging the Finacle Digital Banking Suite. We are always on the lookout for partners to combine their domain expertise and solutions with Moneythor.

“We are delighted to assist Infosys Finacle in creating more value for their banking clients through innovative capabilities powered by our Moneythor solution. Moneythor’s innovative offering will complement the Finacle suite of digital channel solutions, strengthening our value proposition and paving way for an improved digital banking experience for clients.” In pursuit of this, the FinTech Connect program helps us expand the innovation ecosystem and bring to the fore promising startups.

“At Infosys Finacle, we are committed to enhancing customer experience and providing continuous thrust on collaboration with our clients and partners. Sanat Rao, Chief Business Officer, Infosys Finacle:

Rule based capabilities and statistical algorithms will allow the solution to deliver data-driven personalized recommendations and insights with a quick time-to-market.

The solution can also be utilized by banks to publish tailor-made interactive content to assist customers with their money management needs, as well as providing contextual offers.

The integrated solution will bring new interactive features and enriched transaction data, thereby enhancing customer engagement across digital channels.

The joint solution will offer an engine to classify, analyze and augment transaction data in order to generate better insights for the banks and their customers.

Moneythor is one of the companies that was recognized as part of the Finacle FinTech Connect, an initiative that builds on ongoing alliances and the Infosys Innovation Fund program to identify promising new FinTechs. The new integrated solution will help banks to offer data-driven recommendations and smart Personal Financial Management (PFM) features within their existing online and mobile banking applications. With increasing demands from customers and businesses, many banks are struggling to provide contextual and proactive assistance across their digital channels. The Moneythor platform, integrated with Finacle, will enable financial institutions deliver personalized recommendations and insights to customers on numerous digital channels and devices. Infosys Finacle, part of EdgeVerve Systems, a wholly-owned subsidiary of Infosys (NYSE: INFY), announced a partnership with Moneythor, a Singapore-based data-driven digital banking provider. The joint solution will help banks enhance customer experience and loyalty by facilitating high levels of digital engagement.